We’d love to hear from you. The quickest way to reach us is by email at [YOUR EMAIL: add it in Customize → PHCasinoGuide: SEO → Organisation]. We usually reply within [CHECK: 2 working days].
What you can contact us about
- Something on our site is wrong or out of date, such as a bonus, payment method or licence detail.
- A problem with a casino we list, such as a delayed withdrawal. We can’t fix it for you, but reports from players help us decide which casinos stay on our list.
- Questions about our ratings or how we rate casinos.
- Partnerships and advertising. Please note that only PAGCOR-licensed casinos can be listed, and payment can’t buy a place in our ranking.
- Copyright or privacy requests. See our DMCA policy and privacy policy.
Please note
We’re not a casino, so we can’t access your casino account, reset passwords or process payments. For anything about your account, contact the casino’s own customer support. If you have a complaint a licensed casino hasn’t resolved, you can also raise it with PAGCOR.
Never send us your casino password, ID documents or payment details.
Need help with gambling?
If gambling is causing problems for you or someone close to you, call PAGCOR’s National Problem Gambling Helpline on 02-8248-9568. It’s free, confidential and open 24/7. Read more on our responsible gambling page.